Privacy Policy
Last Updated: April 12, 2026
Welcome to wellmedicalchina.com (the “Site”). This Privacy Policy describes how EAE Care (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our Site or use our medical concierge and medical tourism services.
1. Information We Collect
To provide high-quality medical concierge services, we may collect the following types of information:
- Identity Data: Name, gender, date of birth, and passport/visa information.
- Contact Data: Email address, phone number, and mailing address.
- Health & Medical Data: Medical records, diagnosis reports, and treatment history (collected only with your explicit consent to facilitate hospital consultations).
- Technical Data: IP address, browser type, and usage patterns via cookies and similar technologies.
2. How We Use Your Information
We use your data strictly for the following purposes:
- To facilitate medical consultations and appointments with our partner hospitals in China.
- To provide clinical accompaniment and concierge support.
- To assist with visa documentation and medical travel logistics.
- To communicate with you regarding your inquiries or treatment plans.
- To improve our Site’s functionality and user experience.
3. Data Sharing and Disclosure
We do not sell your personal data. We only share information with:
- Healthcare Providers: Authorized hospitals and medical specialists within our network to evaluate your case.
- Service Providers: Trusted third parties assisting in logistics, translation, or technical operations under strict confidentiality agreements.
- Legal Requirements: When required by law or to protect the safety and rights of EAE Care and our clients.
4. International Data Transfers
As our services are based in China, your data will be transferred to and processed in China. We implement standard contractual clauses and security measures to ensure your data remains protected according to international standards and the Personal Information Protection Law (PIPL) of China.
5. Data Security
We implement industry-standard technical and organizational measures (such as SSL encryption) to protect your sensitive medical and personal information from unauthorized access, loss, or misuse.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. You may also withdraw your consent for us to process your medical information at any time, though this may limit our ability to provide certain services.
7. Cookies
Our Site uses cookies to enhance navigation. You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
EAE Care
Website: wellmedicalchina.com
Email: contact@wellmedicalchina.com
